1. About us
SABA Health Clinic is a private medical clinic providing GP services, women’s health, wellness checks, travel vaccinations, minor surgery, and ADHD assessments. We are regulated by the Care Quality Commission (CQC).
2. Appointments & Cancellations
- Appointments can be booked online, by phone, or in person.
- Cancellations must be made at least 24 hours in advance.
- Appointments cancelled late or missed without notice will be charged in full.
- If we cancel your appointment, you will be offered an alternative or a full refund
3. Fees & Payments
- All fees are clearly listed on our website and confirmed at the time of booking.
- Payment is required at booking unless agreed otherwise.
- We accept secure debit/credit card payments and approved online methods.
- Prices may change, but you will not be charged more for a service you have already booked.
4. Prescriptions & Medication
- Prescriptions are issued at the doctor’s discretion, based on clinical assessment.
- Some treatments may require ongoing monitoring or blood tests.
- Shared care agreements with NHS GPs may be offered where appropriate.
- The medicine/ device costs are always extra unless explicitly stated at the time of booking.
5. Medical Records & Privacy
- All records are kept securely in accordance with UK GDPR and the Data Protection Act 2018.
- Information is shared only with professionals involved in your care, unless you consent or we are legally required to disclose it.
- For more information, see our Privacy Policy.
6. Complaints
- We are committed to high-quality care.
- If you are unhappy, please follow our Complaints Procedure.
- If unresolved, you may escalate your complaint to the Care Quality Commission (CQC) or the Parliamentary and Health Service Ombudsman.
7. Limitation of Liability
- We provide healthcare to professional standards, but no treatment can be guaranteed to be risk-free or successful in all cases.
- We are not responsible for indirect or consequential losses, except where required by law.
- Nothing in these Terms excludes liability for death or serious harm caused by negligence.
8. Website Use
- Information on our website is for general guidance only.
- It should not replace a consultation with a qualified doctor.
- We do not guarantee that website information is error-free or up to date at all times.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.
Contact Us
If you have questions about cookies or data use, contact us at:
📧 admin@sabahealth.co.uk
📞 01279 874388
📍 Chapel House, Thremhall Park, Bishop’s Stortford, Hertfordshire
